Vendor Scoring

What Is Vendor Scoring?

Vendor Scoring is a foodpanda initiative to reward well performing restaurants with rebates & commission reductions. All of foodpanda's restaurant partners will be segmented and placed into one of five tiers: Diamond, Gold, Silver, Bronze & Blue

Here's how the all the restaurants are tiered: 

 

 

 

 

 

 

Benefits

Commission Rebate:


A commission rebate is a deduction from the percentage of which the restaurant pays foodpanda for the services foodpanda offers. All commission rebates will be based off the most recent month. Commission rate for the restaurant will then resume at the agreed upon rate for the next month. Restaurants are ranked based on performance in comparison to other brands on the foodpanda platform. The better the restaurant's performance based on the 6 key metrics, the higher the commission reductions





Diamond Tier


The top 5% of restaurants will be placed within this tier. These restaurants enjoy a total monthly rebate of 3% of their total commission paid to foodpanda.




Gold Tier


The following top 10% of restaurants will be placed within this tier. These restaurants enjoy a total monthly rebate of 2% of their total commission paid to foodpanda.




Bronze Tier


The following top 20% of restaurants will be placed within this tier. These restaurants enjoy a total monthly rebate of 0.5% of their total commission paid to foodpanda.




Blue Tier


The remaining 50% of restaurants will be placed within this tier. These restaurants could enjoy rebates up to 3% of their total commission paid to foodpanda if they were to increase performance based on the 6 metrics below




Silver Tier


The following top 15% of restaurants will be placed within this tier. These restaurants enjoy a total monthly rebate of 1% of their total commission paid to foodpanda.





How Does Vendor Scoring Work?

All restaurants on the foodpanda platform are compared against one another based on their performance of these 6 key metrics:

How To Improve Your Scores - The Six Metrics

 

Commission Rebate:


A commission rebate is a deduction from the percentage of which the restaurant pays foodpanda for the services foodpanda offers. All commission rebates will be based off the most recent month. Commission rate for the restaurant will then resume at the agreed upon rate for the next month. Restaurants are ranked based on performance in comparison to other brands on the foodpanda platform. The better the restaurant's performance based on the 6 key metrics, the higher the commission reductions





The Tiering Process

Commission Rebate:


A commission rebate is a deduction from the percentage of which the restaurant pays foodpanda for the services foodpanda offers. All commission rebates will be based off the most recent month. Commission rate for the restaurant will then resume at the agreed upon rate for the next month. Restaurants are ranked based on performance in comparison to other brands on the foodpanda platform. The better the restaurant's performance based on the 6 key metrics, the higher the commission reductions





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